Privacy Policy

1. Information we collect

We collect only the information needed to provide our services:

• Enquiries, quote requests and call bookings: your name, phone number, email address, the type of insurance you are interested in and any message you send us.
• Claim assistance requests: your contact details and the information you share about your policy and claim.
• Advisor (POSP) applications and onboarding: your contact details, education and work experience, PAN, Aadhaar, photograph, bank account details and the documents you upload for verification and IRDAI certification.
• Technical information: basic log data such as IP address and browser type, and cookies that are strictly necessary for the website to work (for example, to keep you signed in and protect forms from misuse).

2. How we use your information

• To contact you, understand your needs and recommend suitable insurance products.
• To obtain quotes from insurers and arrange policies on your behalf.
• To help you with claims and follow-ups with insurers and TPAs.
• To verify, onboard and support advisors, and to meet IRDAI requirements for point-of-sales persons.
• To meet our legal, regulatory and record-keeping obligations.
• To keep our website and services secure.

3. Sharing your information

We share your information only where needed to provide our services: with insurance companies and TPAs to obtain quotes, issue policies and process claims; with service providers who help us operate (such as hosting, SMS and email providers), under confidentiality obligations; and with regulators, courts or authorities when required by law.

We do not sell your personal information.

4. Data retention

We keep your information for as long as needed for the purpose it was collected, and for longer where IRDAI regulations or other laws require us to retain records. When it is no longer needed, we delete or anonymise it.

5. Security

We use reasonable technical and organisational safeguards to protect your information, including encrypted connections, access controls and restricted access to documents. No system is completely secure, but we work to protect your data and will act promptly if an incident occurs.

6. Your rights

Subject to applicable law, you can ask us to access, correct or update your information, withdraw consent you have given, or erase information we no longer need to keep. You can also nominate another person to exercise these rights on your behalf. To make a request, contact our Grievance Officer using the details below.

7. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.